Terms of Service
Please read these terms carefully before using TalkToWP.
In short
TalkToWP provides AI-powered WordPress monitoring as a service. You retain full ownership of your data. We provide the service as-is with commercially reasonable uptime. You can cancel at any time and your data will be deleted on request. These terms are governed by Indian law.
1. Introduction
Welcome to TalkToWP ("Service"), a product operated by Beyondt Consultancy & Services Pvt. Ltd. ("Company", "we", "us", or "our"), registered under the laws of India at 302, EE 194, Sector 2, Saltlake, Kolkata 700091, West Bengal, India. By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms").
2. Description of Service
- Automated website health checks every 3 minutes, 24/7
- Security vulnerability and plugin conflict detection
- Performance tracking via Google PageSpeed Insights
- AI-powered issue explanations and remediation guidance
- Plugin and theme update notifications
- Incident detection, logging, and alerting
- Email alert delivery
3. Account Registration
You agree to provide accurate information, maintain account security, keep your password and API keys confidential, accept responsibility for all activities under your account, and notify us immediately of any unauthorised access.
4. Subscription and Payment
4.1 Pricing
- Solo Plan: $10 USD per month — 1 WordPress site, all features included
- Agency Plan: $49 USD per month — includes 10 WordPress sites. Additional sites are $5 USD per site per month.
4.2 Billing & Merchant of Record
Payments are processed by Dodo Payments, our Merchant of Record. Your invoice will reflect a charge from Dodo Payments. Terms available at dodopayments.com/terms.
4.3 Free Trial
We offer a 14-day free trial for new accounts. A valid credit card is required. You will not be charged during the trial. At the end of the trial, your selected plan activates automatically unless you cancel beforehand.
4.4 Referral Program
When a referred user completes their first payment, the referring customer earns a one-time account credit equal to 50% of that first payment, capped at $150 USD. Credits are applied automatically to your next invoice, have no cash value, and expire 12 months from issuance.
4.5 Cancellation & Refunds
You may cancel at any time from your account dashboard. Upon cancellation, you retain access until the end of your current billing period. Subscription fees are non-refundable except as required by applicable law.
5. Acceptable Use
You agree not to violate any laws, monitor sites you do not own or have permission to monitor, attempt unauthorised access to our systems, interfere with the Service, reverse-engineer any part of the Service, or resell the Service without written authorisation.
6. Your WordPress Sites
You represent and warrant that you own or have lawful authority to connect and monitor each WordPress site you add. Agency owners connecting client sites under an existing service agreement is explicitly permitted. Our plugin communicates via API keys, not admin passwords.
7. AI-Powered Features
TalkToWP uses OpenAI's API to generate plain-English explanations. AI outputs are informational and should not be treated as definitive technical advice. Anonymised, non-personally-identifiable site data is transmitted to OpenAI. Per OpenAI's API policies, this data is not used to train their models.
8. Intellectual Property
The Service — including its code, design, features, branding, and content — is owned by Beyondt Consultancy & Services Pvt. Ltd. and protected under applicable intellectual property laws. Nothing in these Terms transfers any ownership rights to you.
9. Data and Privacy
Your use of the Service is governed by our Privacy Policy, incorporated into these Terms by reference.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ALL ISSUES WILL BE DETECTED, OR THAT ALERTS WILL BE DELIVERED WITHOUT DELAY.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BEYONDT CONSULTANCY & SERVICES PVT. LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Beyondt Consultancy & Services Pvt. Ltd. from any claims, liabilities, damages, losses, costs, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
We may suspend or terminate your account immediately if you breach these Terms or engage in fraudulent activity. You may close your account by contacting [email protected].
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India (Calcutta High Court). Consumers in the EEA or UK retain rights under mandatory local consumer protection laws.
15. Changes to These Terms
We may modify these Terms at any time with reasonable notice. Continued use of the Service after changes take effect constitutes acceptance.
16. Contact
Beyondt Consultancy & Services Pvt. Ltd.
302, EE 194, Sector 2, Saltlake, Kolkata 700091, West Bengal,
India
Email:
[email protected]